All orders placed and paid before 3:30pm (UTC +1) are shipped the same day. You will receive a personal track & trace code per e-mail when your order has been picked up by our courier. Orders placed and paid after 3:30pm are shipped the next working day.
Shipping costs differ per country based on the number of items, weight and courier (of your choosing). Please put the desired products in your cart and fill in your address upon checkout (click 'next'), to see specific shipping costs. Shipping on orders above €150,- is free worldwide!
The Netherlands: € 3,95 (free shipping on orders > €75,-)
BE, LUX, UK, DE: starting from € 6,95 (free shipping on orders > € 100,-)
AUT: starting from €7,95 (free shipping on orders > €100,-)
FRA, DEN, ES, POR, CZ, FIN, IRE, PL, SVE, SK, SLO, HUN, EST: €9,95
Outside EU: €22,95 (free shipping on orders > €150,-)
International shipments have a transit time of 2-21 working days. It depends largely on clearance by customs. Transit times to Belgium, France, UK, Germany and Luxemburg (1-2 working days) and most of Western, Middle and Northern Europe (3-5 working days) are a bit shorter.
TAX & CUSTOM CHARGES
Customers outside the EU get an automatically calculated -21% Tax discount after filling in their shipping address on our checkout page.
US orders are free of tax and import charges up to $800 USD. Russian orders are free of tax and import charges, but may not exceed €200,- per order/name. Above this amount the order will be returned to sender (that's us!) by Russian customs and you will be held accountable for shipping costs. All Canadian orders are free from tax and custom charges.
Please notice: we are not responsible for any customs charges.